1. Commitment to Privacy

1Vendor ("we," "us," or "our") is committed to protecting the privacy and personal information of our customers and vendors in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

2. Information We Collect

We collect information necessary to facilitate a multi-vendor marketplace, including:

• Account Information: Name, email, phone number, and physical address for delivery.

• Vendor Information: Business registration details, banking information for payouts, and store descriptions.

• Transactional Data: Details of products bought/sold, payment confirmation, and shipping history.

3. How We Use Your Information

Your data is used strictly for:

• Processing orders and coordinating delivery between independent vendors and customers.

• Verifying vendor identity to prevent fraud on the marketplace.

• Improving 1Vendor services through analytics.

• Legal compliance with South African tax and financial regulations.

4. Data Sharing in a Multi-Vendor Environment

To fulfill your orders, we must share specific information:

• Vendor Access: When you buy a product, the specific Vendor receives your name and delivery address to ship your item.

• Third-Party Service Providers: We share data with secure payment gateways (PayFast/Yoco) and courier partners.

• No Selling of Data: We do not sell your personal information to third-party marketers.

5. Security of Information

We implement industry-standard security measures, including SSL encryption and secure server protocols, to protect your data from unauthorized access or "leaks."

6. Your Rights (POPIA)

Under POPIA, you have the right to:

• Access the personal information we hold about you.

• Request the correction or deletion of inaccurate data.

• Object to the processing of your data for direct marketing.

7. Cookies

1Vendor uses cookies to remember your login session, keep track of your shopping cart, and improve your browsing experience.

8. Contact Our Information Officer

For any privacy-related inquiries, please contact us at legal@1vendor.co.za.